We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
The Kevin M. Mason Funeral Home is proud to have a five star rating from the families we have served. For additional reviews please google "reviews for Kevin M. Mason Funeral Home" or Kevin M. Mason Funeral Home // Facebook. We honestly believe that the reviews our families have posted is a reflection of the dedication and compassion we provide. We are humbled and privileged by what our families thought of the service they received. We strive to make your experience with us a healing and comforting experience as we help you through your personal grief journey. We are alongside you every step of way.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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My name is George Biniski and I live in the Kaisertown section of Buffalo. My wife and I remember when the old Sittniewski Funeral Home re-opened in 2008 under the direction of Mr. Mason. We recently attended a wake for our neighbor there and I have to say they already "re-freshed" the home. Paint, lightening, carpeting and furniture. It looked as clean and fresh as it did on the grand opening. For the first time we engaged one of the staff members, (didn't ask if he was a director) by the name of Dan. Very friendly, knowledgeable about "our" neighborhood and easy-going. We met Mr. Mason, also welcoming and friendly. You are greeted at the door, escorted in the building, offered bottled water and handed a program and memorial card. Truly, a first-class operation. Many families have been pleased and they soon gained a reputation for honest, integrity, fair prices and cleanliness. My brother-in-law asked for information and Mr. Mason gave him a brochure, a price list and service catalog.It's not often I decide to write a review, so this is rare. My father-in-law passed away at the VA Hospital in Buffalo. While he was sick, I had the charge of calling funeral homes in the area to get cremation prices and information. This is the only funeral home; (out of 7 that I called) that explained the process, was patient with all my questions and provided detailed explanations and charges. They were reasonable, accommodating and very compassionate. When the death occurred, everything was carried out in a prompt professional manner. All in all, we were impressed. Clearly, the passion for what they do and how they do it is evident from beginning to end. Even the secretary was so nice and helpful. Thank You very muchGreg Biniski
Kevin sees being a funeral director as a vocation, not a career, and it shows in the way he is so attentive to each person he deals with. He is there to care for the needs of those who put their loved ones in his care. You will not regret bringing your grief to him. He will take care of you and will not gauge you in his prices. He is a man of compassion, integrity, and professionalism.Linda Smith
Unlike so many funeral homes that appear to be "dated" or "time-worn" the Mason Funeral Home is clean and beautifully furnished. Kevin pays attention to the details: there are refreshments for guests, materials for children dealing with grief and an atmosphere in which all feel welcomed. But above all of this is Kevin's commitment to his profession and genuine concern and compassion for the deceased and the grieving.Thomas Trainor